Skip to content
Contact

Help

Privacy and your data

Who can see athlete data, how sharing works and how to request your data.

This page explains how privacy works in the product. For the formal details, read our Privacy Notice and Terms.

Your data belongs to you. A coach only sees what you’ve chosen to share, and you can change that at any time.

  • You can see all your own data.
  • Your coach can see the categories you share with their team.
  • Other athletes on your team can’t see your data through their athlete app.
  • Nothing is shared until you join. You see who the coach is and choose before you join a team.
  • Each team has its own switches. You can share different things with different coaches.
  • Health data is separate. Blood and body composition has its own switch, and it starts switched off.

See Choose what your coach sees for what each switch covers.

You Result
Turn a switch off That category is hidden from your coach straight away, past data included. It can’t undo what they’ve already seen or downloaded
Leave a team Sharing with that team stops. Your account and data stay
Are removed by a coach Your account and data stay
Disconnect a device New data from it stops. Data already collected stays

Tests your coach recorded themselves stay visible to that coach.

Coaches have a Hide health data switch, which replaces blood, body composition and weight values with “Hidden” on screen and leaves them out of exports. It’s meant for moments like sharing a screen.

Uploaded test reports are stored encrypted.

When you connect a device, you sign in on that company’s own page. Everstride doesn’t see or store your password for that service.

Get a copy of your data, or delete your account

Section titled “Get a copy of your data, or delete your account”

Email paul@everstride.fit from the address you sign in with. We answer within one month.

You can already do these yourself:

  • Stop sharing, or leave a team, in Teams.
  • Disconnect a device in Devices.