Plan and billing

Everstride plans are set up individually with each coach. To talk about your plan or add athlete places, email hello@everstride.fit.

See your plan

Open your account menu at the bottom of the sidebar and choose Plan and billing. The account menu also shows your current status:

Status	What it means
Trial	You’re on a free trial
Trial, N days left	Your trial is ending soon
Active plan	Your paid plan is running
Payment due	A payment didn’t go through

The page also shows how many athletes are on your plan, for example “7 of 10 athletes”.

What each state asks you to do

• Account ready, plan pending: your Everstride contact will set up your plan, and we’ll email you when it’s ready.
• Complete payment: your plan is ready, so follow the button to pay.
• Set up payment: you’re in a trial with a paid plan lined up. Add a payment method now, and you’ll be charged when the trial ends.
• Update payment method: a payment failed, so please update your card.
• Manage billing: with an active plan, use this to change your payment details.

Payments are handled securely by Stripe.

When a plan isn't active

If a trial ends or a plan lapses, you lose access to your athlete data in Everstride until the plan is active again. You can still sign in and reach the Plan and billing page. To sort this out, follow the button on that page or email hello@everstride.fit.

Team size

When your plan is full, new athletes can’t join by link, code or invitation. Pending invitations only count once they’re accepted. Email us to add places.