Help
FAQ
Answers to common questions from coaches and athletes.
For everyone
Section titled “For everyone”Is there an app to download?
Section titled “Is there an app to download?”No. Both Everstride apps run in your browser, on a phone or a computer. Athletes can add it to their home screen to keep it close.
Which sports does Everstride support?
Section titled “Which sports does Everstride support?”Everstride launched with cycling, and that’s where it goes deepest, with power curves and cycling benchmarks. Heart-rate training load works across sports, and running sessions appear in an athlete’s training.
Which devices work?
Section titled “Which devices work?”Garmin, WHOOP, Oura, Suunto and Strava. See Supported devices.
Is it a medical product?
Section titled “Is it a medical product?”No. Everstride supports training decisions. It doesn’t diagnose or treat anything.
For athletes
Section titled “For athletes”Does using Everstride cost me anything?
Section titled “Does using Everstride cost me anything?”Coaches hold the Everstride plan. If your coach invited you, you don’t need to pay anything to join their team.
Can I use it without a coach?
Section titled “Can I use it without a coach?”Yes. Skip the team step during setup, connect a device and use your Today page. You can join a team later.
Can my coach see everything?
Section titled “Can my coach see everything?”No. They see only the categories you share. See Choose what your coach sees.
Can I have more than one coach?
Section titled “Can I have more than one coach?”Yes. You can be on several teams, with separate sharing choices for each.
Will my coach know if I stop sharing?
Section titled “Will my coach know if I stop sharing?”They’ll see “Not shared” where those numbers were, so yes, they’ll know you’ve turned it off. They won’t see the data.
Can I see my coach’s season plan?
Section titled “Can I see my coach’s season plan?”Not at the moment. Season plans are visible to coaches only.
Can my coach send me workouts?
Section titled “Can my coach send me workouts?”Not yet. The “Today’s session” card is there for this, but it’s empty for now.
For coaches
Section titled “For coaches”How do I get an account?
Section titled “How do I get an account?”Coach accounts are set up by the Everstride team. Email hello@everstride.fit.
How much does it cost?
Section titled “How much does it cost?”Plans are set up individually. Email hello@everstride.fit to talk it through.
Can I add an assistant coach?
Section titled “Can I add an assistant coach?”Each workspace has one coach login at the moment.
Can I add an athlete who won’t use the app?
Section titled “Can I add an athlete who won’t use the app?”You can add their history by hand, but wearable data only arrives once they’ve created an account and connected a device. Only athletes can connect their own devices.
Why can’t I change an athlete’s name?
Section titled “Why can’t I change an athlete’s name?”Athletes with their own account manage their own name and email.
Can I see an athlete’s data after they leave?
Section titled “Can I see an athlete’s data after they leave?”No. Once an athlete leaves your team, they no longer appear on your dashboard.
Why does an athlete show “Not shared”?
Section titled “Why does an athlete show “Not shared”?”They’ve switched off that category. Only they can turn it back on.